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Frequently Asked Questions

How can we help?

In order to log in to your account you need to click on Login button enter your username and password, which sent to your registered email.

Demo account allows you to test your strategies with virtual money before trading with real funds on your Live account.

After the registration you receive a demo account with 100,000 virtual money according to your registered currency.

Your login details have been sent to your email address after registration on the platform. In case you require assistance with login to your account you can always contact our customer support.

Resetting your password is easy. Click on Log In and then on Forgot password. After entering your email address, you'll receive an email with further instructions.

In order to deposit, log in to your account, and then click on Deposit button. There are multiple deposit methods you can choose from.

For making a withdrawal, simply log in to your account, click on the Banking tab, then on the Withdrawal tab. Enter in the amount you wish to withdraw and click on Next button. Fill in the required fields and then click on Submit button.

Clients can use their accounts worldwide, however the availability of jurisdictions may depend on your country of residence. Please check the registration page to see which jurisdictions are available to you.

Yes. Your private information is highly protected using the most up-to-date hi-tech techniques on the market, ensuring you are in a safe trading environment. ZF Markets secures all transmissions with a 128bit SSL encryption certificate provided by Thawte.

Please contact our Support team or contact the number available on the website.
Our Customer Support will assist you in any way possible.

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info@zcmarkets.com

Company Information:

This website (Zfmarkets.com) is operated by ZEN Capital Markets LTD is authorised and regulated by Financial Services Commission Mauritius (FSC) under license number GB24202819

ZEN Capital Markets LTD does not offer services to residents of certain jurisdictions. These include the United States, Canada, the Democratic Republic of Korea, Iran or Myanmar.

Address: Rue de La Democratie office 306 3rd floor Ebene Junction Ebene 72201 Mauritius

 

ZEN Capital Markets owns and operates the “ZF Markets” brand.

Risk Warning: 

Forex and CFDs are leveraged products that incur a high level of risk and a small adverse market movement may expose the client to lose the entire invested capital. The vast majority of retail client accounts lose money when trading in CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. The possibility exists that you could sustain a loss in excess of your deposited funds even if a stop loss is used and therefore, you should not speculate with capital that you cannot afford to lose and be aware of trading risks. ZEN CAPITAL MARKETS Ltd provides general information that does not take into account your objectives, financial situation or needs.

The information provided on this website is for general informational purposes only and does not constitute investment advice. Investing carries risks, and individuals should carefully consider their investment objectives, level of experience, and risk tolerance before making any investment decisions.

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